Puskesmas Accreditation

Mandatory requirements

All of the following requirements must be met before a survey request can be verified.

• A valid business licence and registration with the Ministry of Health
• The Head of the Puskesmas holds at least a bachelor's degree in health and has completed Puskesmas management training
• The ASPAK facility & equipment system is 100% complete and validated by the District/City Health Office
• All medical and health personnel hold a professional registration certificate (STR); at least 80% of medical personnel hold a valid practice licence (SIP)
• Reporting of National Quality Indicators (INM) and Patient Safety Incidents (IKP) for the last 12 months

Stages and deadlines

Every stage carries a binding deadline, so a facility always knows where the process stands and who it is waiting on.

1. 1

   Survey request

   The facility completes the mandatory requirements, then submits a survey request together with the application letter, self-assessment results, and other registration documents.

2. 2

   Institution response

   The institution states whether the request is accepted within 2 working days of it arriving.

3. 3

   Document verification

   Completeness of the requirements is checked within 14 working days. If anything is missing, the facility has 5 working days to supply it.

4. 4

   Agreement and scheduling

   The survey date, costs, and terms are set out in a written agreement; the surveyor team is appointed free of any conflict of interest.

5. 5

   Conducting the survey

   Supporting documents for each assessment element are uploaded at least 7 days before the survey. The survey is conducted on site or in hybrid form depending on the facility type.

6. 6

   Decision and certificate

   The surveyor report is submitted within 2 working days, the institution’s recommendation within 3 working days, and the electronic certificate is issued within 14 working days of the survey.

Deadlines follow the Accreditation Survey Technical Guidelines (Director General of Health Services Decree No. HK.02.02/I/3991/2022).

Accreditation Survey Fees

Accreditation survey fees are set by the Minister of Health, not by the accreditation body. The table below is copied directly from the annex to that decree.

• 2 people · 3 days Rp 15.840.000

Surveyor accommodation and transport are not included.

Frequently asked questions